Ontario Contact Center Quality Analyst Salaries

    • How much does a Contact Center Quality Analyst make in Ontario? Ontario Contact Center Quality Analyst salaries vary greatly from town to town. See below for Contact Center Quality Analyst salaries, bonus and benefits information for 9 cities in the Ontario area.

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Contact Center Quality Analyst's Annual Base Salary
Job Title Salary Location Date Updated
Contact Center Quality Analyst C$59,775 Hamilton, ON March 27, 2024
Contact Center Quality Analyst C$59,950 Kitchener, ON March 27, 2024
Contact Center Quality Analyst C$59,585 London, ON March 27, 2024
Contact Center Quality Analyst C$61,363 Oshawa, ON March 27, 2024
Contact Center Quality Analyst C$53,195 Ottawa, ON March 27, 2024
Contact Center Quality Analyst C$57,593 Sudbury, ON March 27, 2024
Contact Center Quality Analyst C$58,965 Thunder Bay, ON March 27, 2024
Contact Center Quality Analyst C$58,431 Toronto, ON March 27, 2024
Contact Center Quality Analyst C$61,072 Windsor, ON March 27, 2024
Job Openings for Contact Center Quality Analyst in Ontario
    • Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience.

      Alternate Job Titles: Call Center Quality Analyst
      Categories: Customer Services , Consulting Services , Entry Level , Sales