How much does a Contact Center Quality Analyst make in Sun Valley, NV? The average Contact Center Quality Analyst salary in Sun Valley, NV is $45,960 as of June 28, 2020, but the range typically falls between $39,278 and $52,590. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Contact Center Quality Analyst
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Contact Center Quality Analyst do?
Contact Center Quality Analyst in Albuquerque, NM
Performs quality process improvement activities for assigned department to include but is not limited to developing and maintaining statistical databases, developing and producing complex reports and assisting with various projects.
January 05, 2020
Assists with developing evaluative tools to improve process improvements.
March 06, 2020
Contact Center Quality Analyst in El Segundo, CA
Interacts daily with customers and functional peer groups.
Sun Valley is a census-designated place (CDP) in Washoe County, Nevada, United States. The population was 19,299 at the 2010 census. It is north of Reno and is part of the Reno–Sparks Metropolitan Statistical Area.
The community is located within Sun Valley approximately three miles north of Reno on Nevada State Route 443.
According to the United States Census Bureau, the CDP has a total area of 14.9 square miles (38.6 km2), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst in Sun Valley, NV. The base salary for Contact Center Quality Analyst ranges from $39,278 to $52,590 with the average base salary of $45,960. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,166 to $55,688 with the average total cash compensation of $47,443.