How much does a Contact Center Quality Analyst, Sr. make in Georgiana, AL? The average Contact Center Quality Analyst, Sr. salary in Georgiana, AL is $50,248 as of April 26, 2022, but the range typically falls between $43,264 and $57,488. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $43,264 10% $36,906 90% $64,080 75% $57,488 $50,248 50%(Median)
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Job Description for Contact Center Quality Analyst, Sr.

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2022 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
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City, State Chicago, IL Compared to national average
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City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
43264
57488
50248

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
44266
60420
52025
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst, Sr. in Georgiana, AL. The base salary for Contact Center Quality Analyst, Sr. ranges from $43,264 to $57,488 with the average base salary of $50,248. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $44,266 to $60,420 with the average total cash compensation of $52,025.
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43264
57488

 

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About Georgiana, Alabama    Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in sou....More

Georgiana, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Georgiana, Alabama

Contact Center Quality Analyst, Sr. Salary in popular cities: BirminghamMontgomeryMobile

Skills associated with Contact Center Quality Analyst, Sr.: Training Needs Analysis, Service Level Agreements (SLA), Customer Service Metrics, Performance Metrics ...More

Salary estimation for Contact Center Quality Analyst, Sr. at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR GROUP INC

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