Contact Center Quality Analyst, Sr. Salary in Sun City, Arizona

How much does a Contact Center Quality Analyst, Sr. make in Sun City, AZ? The average Contact Center Quality Analyst, Sr. salary in Sun City, AZ is $52,514 as of September 26, 2019, but the range typically falls between $45,214 and $60,080. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Sun City, Arizona    Sun City is a census-designated place and unincorporated community in Maricopa County, Arizona, United States, that is within the Phoenix metropolitan....More

Sun City, Arizona  area prices were up 2.2% from a year ago    View the Cost of Living in Sun City, Arizona

Skills Associated with Contact Center Quality Analyst, Sr.: Customer Service Monitoring Software, Performance Metrics, Customer Service Metrics, Training Needs Analysis ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Contact Center Quality Analyst, Sr. at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Quality Analyst, Sr. : Archaeologist

Job Description

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Contact Center Quality Analyst, Sr. typically requires 2 or more years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Quality Analyst, Sr..

Take just three simple steps below to generate your own personalized salary report.

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Quality Analyst, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
45214
60080
52514

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
46261
63135
54371
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Analyst, Sr. in Sun City, AZ. The base salary for Contact Center Quality Analyst, Sr. ranges from $45,214 to $60,080 with the average base salary of $52,514. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $46,261 to $63,135 with the average total cash compensation of $54,371.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

45214
60080

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Job Openings for Contact Center Quality Analyst, Sr. in Sun City, AZ

Career Path for Contact Center Quality Analyst, Sr.

Those that have already made the climb...
Timothy R. Estes , Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%