How much does a Contact Center Representative II (Incl. Selling) make in Boston, MA? The average Contact Center Representative II (Incl. Selling) salary in Boston, MA is $42,124 as of June 28, 2020, but the range typically falls between $37,515 and $46,522. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $37,515 10% $33,318 90% $50,526 75% $46,522 $42,124 50%(Median)
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Job Description for Contact Center Representative II (Incl. Selling)

Contact Center Representative II (Incl. Selling) makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Being a Contact Center Representative II (Incl. Selling) identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Additionally, Contact Center Representative II (Incl. Selling) selling is the focus of this position. May require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative II (Incl. Selling) gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II (Incl. Selling) typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Contact Center Representative II (Incl. Selling).

Job Openings for Contact Center Representative II (Incl. Selling) in Boston, MA
Those that have already made the climb...
Donn C. Costa, Executive Vice President-Home Lending Production
FS Bancorp, Inc. operates as a bank holding company for 1st Security Bank of Washington that provides banking and financial services to local families, local and regional businesses, and industry niches. The company operates in two segments, Commercial and Consumer Banking; and Home Lending. It offers various deposit i... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Understand the total compensation opportunity for a Contact Center Representative II (Incl. Selling), base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
37515
46522
42124

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
42603
58605
47621
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative II (Incl. Selling) in Boston, MA. The base salary for Contact Center Representative II (Incl. Selling) ranges from $37,515 to $46,522 with the average base salary of $42,124. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,603 to $58,605 with the average total cash compensation of $47,621.
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37515
46522

 

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About Boston, Massachusetts    Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Boston, Massachusetts

Contact Center Representative II (Incl. Selling) Salary in popular cities: WorcesterSpringfieldLowell

Skills associated with Contact Center Representative II (Incl. Selling): Business Development, Outbound Sales Calls, Prospecting, Inbound Sales Calls ...More

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Salary estimation for Contact Center Representative II (Incl. Selling) at companies like : FS Bancorp, Inc., HIGHLANDS BANKSHARES INC /VA/, LTC PROPERTIES INC