British Columbia Contact Center Scheduler Salaries
How much does a Contact Center Scheduler make in British Columbia? British ColumbiaContact Center Scheduler salaries vary greatly from town to town. See below for Contact Center Scheduler salaries, bonus and benefits information for 2 cities in the British Columbia area.
Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Typically requires a bachelor's degree. Typically reports to a manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 1 to 2 years of related experience.
Alternate Job Titles: Call Center Scheduler,Contact Center Forecasting and Resourcing Analyst,Contact Center Metrics Analyst,Customer Service Center Scheduler
Customer Services , Entry Level