Contact Center Scheduler, Sr. Salary in Delaware

How much does a Contact Center Scheduler, Sr. make in Delaware? The average Contact Center Scheduler, Sr. salary in Delaware is $63,256 as of January 20, 2020, but the range typically falls between $55,606 and $71,321. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $55,606 10% $48,641 90% $78,665 75% $71,321 $63,256 50%(Median)
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Job Description

Contact Center Scheduler, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Being a Contact Center Scheduler, Sr. may provide recommendations for improving contact center operations. Advanced analytical skills are typically required. Additionally, Contact Center Scheduler, Sr. typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Scheduler, Sr. typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $64,148 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $64,172 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $64,280 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $64,280 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $64,024 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $64,280 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $64,406 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $62,955 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $64,051 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $64,406 Date Updated January 20, 2020
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