How much does a Contact Center Team Leader (Includes Selling) make in Brockton, MA? The average Contact Center Team Leader (Includes Selling) salary in Brockton, MA is $61,297 as of June 28, 2020, but the range typically falls between $56,700 and $66,758. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $56,700 10% $52,515 90% $71,730 75% $66,758 $61,297 50%(Median)
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Job Description for Contact Center Team Leader (Includes Selling)

Contact Center Team Leader (Includes Selling) supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Being a Contact Center Team Leader (Includes Selling) may require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description

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-1.0%

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Average Base Salary

Core compensation

 
 
 
56700
66758
61297

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75182
93349
84862
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Team Leader (Includes Selling) in Brockton, MA. The base salary for Contact Center Team Leader (Includes Selling) ranges from $56,700 to $66,758 with the average base salary of $61,297. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,182 to $93,349 with the average total cash compensation of $84,862.
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56700
66758

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Contact Center Team Leader (Includes Selling) Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Contact Center Team Leader (Includes Selling): Outbound Sales Calls, Customer Relationship Management (CRM) software, Order Processing, Inbound Sales Calls ...More

Salary estimation for Contact Center Team Leader (Includes Selling) at companies like : NETFLIX INC, SCHOLASTIC CORP, SHUTTERFLY INC

Jobs with a similar salary range to Contact Center Team Leader (Includes Selling) : Assistant Team Leader