Contact Center Team Leader (Includes Selling) Salary in District of Columbia

How much does a Contact Center Team Leader (Includes Selling) make in District of Columbia? The average Contact Center Team Leader (Includes Selling) salary in District of Columbia is $62,367 as of January 20, 2020, but the range typically falls between $57,693 and $67,922. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $57,693 10% $53,438 90% $72,981 75% $67,922 $62,367 50%(Median)
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Job Description

Contact Center Team Leader (Includes Selling) supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Being a Contact Center Team Leader (Includes Selling) may require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $62,053 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $62,053 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $62,053 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $62,053 Date Updated January 20, 2020
Job Openings for Contact Center Team Leader (Includes Selling) in District of Columbia
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