How much does a Client Service Specialist II make in New York, NY? The average Client Service Specialist II salary in New York, NY is $74,269 as of March 26, 2024, but the range typically falls between $65,279 and $84,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Client Service Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Service Specialist II Salary $57,094 New York,NY March 26, 2024
25th Percentile Client Service Specialist II Salary $65,279 New York,NY March 26, 2024
50th Percentile Client Service Specialist II Salary $74,269 New York,NY March 26, 2024
75th Percentile Client Service Specialist II Salary $84,800 New York,NY March 26, 2024
90th Percentile Client Service Specialist II Salary $94,388 New York,NY March 26, 2024
25% $65,279 10% $57,094 90% $94,388 75% $84,800 $74,269 50%(Median) Didn’t find job title? Click
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What skills does a Client Service Specialist II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Financial Services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.

3.

Material Handling: Material handling involves short-distance movement within the confines of a building or between a building and a transportation vehicle. It uses a wide range of manual, semi-automated, and automated equipment and includes consideration of the protection, storage, and control of materials throughout their manufacturing, warehousing, distribution, consumption, and disposal. Material handling can be used to create time and place utility through the handling, storage, and control of material, as distinct from manufacturing, which creates form utility by changing the shape, form, and makeup of material.

Customer Service 11.39%
Financial Services 0.95%
Material Handling 2.1%
Others 85.56%

Job Description for Client Service Specialist II

Client Service Specialist II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist II analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist II uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Client Service Specialist II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Client Service Specialist II in New York, NY

Career Path for Client Service Specialist II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Client Service Specialist II, the upper level is Client Service Specialist III and then progresses to Client Service Specialist IV.

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Client Service Specialist II salary varies from city to city. Compared with national average salary of Client Service Specialist II, the highest Client Service Specialist II salary is in San Francisco, CA, where the Client Service Specialist II salary is 25.0% above. The lowest Client Service Specialist II salary is in Miami, FL, where the Client Service Specialist II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Understand the total compensation opportunity for a Client Service Specialist II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
65279
84800
74269

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
67279
88753
77135
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service Specialist II in New York, NY. The base salary for Client Service Specialist II ranges from $65,279 to $84,800 with the average base salary of $74,269. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,279 to $88,753 with the average total cash compensation of $77,135.
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65279
84800

 

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About New York, New York    The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York  area prices were up 1.6% from a year ago    View the Cost of Living in New York, New York

Client Service Specialist II Salary in popular cities: BuffaloRochesterYonkers

Skills associated with Client Service Specialist II: Service Desk Management, Product Support, Customer Interaction, Customer Service Help Desk Software ...More

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