How much does a Client Service Specialist IV make in Sunderland, MA? The average Client Service Specialist IV salary in Sunderland, MA is $110,314 as of September 01, 2024, but the range typically falls between $94,560 and $127,429. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Client Service Specialist IV need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Home Care: Homecare is health care or supportive care provided by a professional caregiver in the individual home where the patient or client is living, as opposed to care provided in group accommodations like clinics or nursing home.
3.
Financial Services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.
Mastering certain skills can make the compensation of a Client Service Specialist IV higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Leadership, you can get a 8% salary raise. If you are good at Planning, your salary will increase by 4%.If you are expert in Problem Solving, your salary will rise by 4%.
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Job Description for Client Service Specialist IV
Client Service Specialist IV responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist IV analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Client Service Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)...
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Job Openings for Client Service Specialist IV
in Sunderland, MA
Position Type. Regular. Your opportunity. Charles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Produc...
Herb Chambers Honda of Burlington - Burlington, MA
Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Top...
Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a. To...
Position Type. Regular. Your opportunity. Charles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Produc...
Position Type. Regular. Your opportunity. Charles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation. Produc...
- 6 Days Ago
Career Path for Client Service Specialist IV
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Client Service Specialist IV, the upper level is Customer Service Supervisor and then progresses to Customer Service Manager.
What does a Client Service Specialist IV do?
Be the first to add Client Service Specialist IV responsibilities.
Client Service Specialist IV Pay Difference by Location
Client Service Specialist IV salary varies from city to city.
Compared with national average salary of Client Service Specialist IV, the highest Client Service Specialist IV salary is in San Francisco, CA, where the Client Service Specialist IV salary is 25.0% above.
The lowest Client Service Specialist IV salary is in Miami, FL, where the Client Service Specialist IV salary is 3.5% lower than national average salary.
Sunderland is a town in Franklin County, Massachusetts, United States, part of the Pioneer Valley. The population was 3,684 at the 2010 census. It is part of the Springfield, Massachusetts Metropolitan Statistical Area.
Sunderland was first settled in 1713 and was officially incorporated in 1718. It was first known as Swampfield, a name which is now honored by Swampfield Road, but the name was changed to attract more residents. It was renamed in honor of Charles Spencer, the Earl of Sunderland. Historically, the land was largely used for farming. Before the incorporation of Leverett in 1774, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Client Service Specialist IV Salary by Global Country
Client Service Specialist IV salary varies from country to country.
There are several factors that mainly impact the Client Service Specialist IV salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Client Service Specialist IV salary of the other country.
Browse Related Job Categories With Client Service Specialist IV
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Client Service Specialist IV salary varies from category to category.
Click below to see Client Service Specialist IV salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Client Service Specialist IV, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
94560
127429
110314
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
100830
140237
118096
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service Specialist IV in Sunderland, MA. The base salary for Client Service Specialist IV ranges from $94,560 to $127,429 with the average base salary of $110,314. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $100,830 to $140,237 with the average total cash compensation of $118,096.
About Sunderland, Massachusetts Sunderland is a town in Franklin County, Massachusetts, United States, part of the Pioneer Valley. The population was 3,684 at the 2010 census. It is ....More