Contact Center Director Salary in Kentucky

How much does a Contact Center Director make in Kentucky? The average Contact Center Director salary in Kentucky is $132,020 as of June 27, 2019, but the range typically falls between $113,526 and $158,081. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Kentucky

About Kentucky    Kentucky (/kənˈtʌki/ (listen) kən-TUK-ee), officially the Commonwealth of Kentucky, is a state located in the east south-central region of the United ....More

Salary estimation for Contact Center Director at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD.

Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Director

Loading results...
Location Avg. Salary Date Updated
Location Aberdeen, KY Avg. Salary $126,490 Date Updated June 27, 2019
Location Adairville, KY Avg. Salary $127,766 Date Updated June 27, 2019
Location Adams, KY Avg. Salary $124,108 Date Updated June 27, 2019
Location Adolphus, KY Avg. Salary $130,418 Date Updated June 27, 2019
Location Ages Brookside, KY Avg. Salary $122,888 Date Updated June 27, 2019
Location Albany, KY Avg. Salary $128,688 Date Updated June 27, 2019
Location Alexandria, KY Avg. Salary $138,558 Date Updated June 27, 2019
Location Allen, KY Avg. Salary $124,108 Date Updated June 27, 2019
Location Allensville, KY Avg. Salary $126,806 Date Updated June 27, 2019
Location Almo, KY Avg. Salary $126,490 Date Updated June 27, 2019
Job Openings for Contact Center Director in Kentucky

Career Path for Contact Center Director

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst