Contact Center Director Salary in Maine

How much does a Contact Center Director make in Maine? The average Contact Center Director salary in Maine is $138,421 as of December 26, 2019, but the range typically falls between $119,027 and $165,746. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $119,027 10% $101,369 90% $190,623 75% $165,746 $138,421 50%(Median)
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Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Saco, ME Avg. Salary $143,400 Date Updated December 26, 2019
Location Windham, ME Avg. Salary $143,591 Date Updated December 26, 2019
Location Abbot, ME Avg. Salary $129,787 Date Updated December 26, 2019
Location Acton, ME Avg. Salary $145,418 Date Updated December 26, 2019
Location Addison, ME Avg. Salary $129,787 Date Updated December 26, 2019
Location Albion, ME Avg. Salary $129,787 Date Updated December 26, 2019
Location Alfred, ME Avg. Salary $144,441 Date Updated December 26, 2019
Location Alna, ME Avg. Salary $142,251 Date Updated December 26, 2019
Location Andover, ME Avg. Salary $142,251 Date Updated December 26, 2019
Location Anson, ME Avg. Salary $129,787 Date Updated December 26, 2019
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