Contact Center Director Salary in Murrieta, California

How much does a Contact Center Director make in Murrieta, CA? The average Contact Center Director salary in Murrieta, CA is $155,636 as of September 26, 2019, but the range typically falls between $133,824 and $186,354. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Murrieta, California    Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta ex....More

Murrieta, California  area prices were up 3.0% from a year ago    View the Cost of Living in Murrieta, California

Skills Associated with Contact Center Director: Workforce Management Software, Service Request Management Process, Call Center Operations, Customer Support Architecture ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Contact Center Director at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD

Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Director.

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Average Base Salary

Core compensation

 
 
 
133824
186354
155636

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
153334
230150
184836
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Director in Murrieta, CA. The base salary for Contact Center Director ranges from $133,824 to $186,354 with the average base salary of $155,636. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $153,334 to $230,150 with the average total cash compensation of $184,836.
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133824
186354

 

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Job Openings for Contact Center Director in Murrieta, CA

Career Path for Contact Center Director

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Dean Tinsley , Senior Vice President, Operations
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
Fiscal Year Ended in 2018
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