How much does a Contact Center Quality Assurance Auditor make in Brockton, MA? The average Contact Center Quality Assurance Auditor salary in Brockton, MA is $50,568 as of June 28, 2020, but the range typically falls between $45,554 and $57,412. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $45,554 10% $40,989 90% $63,644 75% $57,412 $50,568 50%(Median)
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Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Quality Assurance Auditor in Brockton, MA
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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
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-2.7%
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Step 1 of 3

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Average Base Salary

Core compensation

 
 
 
45554
57412
50568

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
46567
59226
51984
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Assurance Auditor in Brockton, MA. The base salary for Contact Center Quality Assurance Auditor ranges from $45,554 to $57,412 with the average base salary of $50,568. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $46,567 to $59,226 with the average total cash compensation of $51,984.
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45554
57412

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Contact Center Quality Assurance Auditor Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Contact Center Quality Assurance Auditor: Customer Service Metrics, Real Time Call Monitoring, Statistical Reporting, Customer Service Monitoring Software ...More

Salary estimation for Contact Center Quality Assurance Auditor at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp