Contact Center Quality Assurance Auditor Salary in District of Columbia

How much does a Contact Center Quality Assurance Auditor make in District of Columbia? The average Contact Center Quality Assurance Auditor salary in District of Columbia is $51,461 as of January 20, 2020, but the range typically falls between $46,360 and $58,425. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $46,360 10% $41,715 90% $64,765 75% $58,425 $51,461 50%(Median)
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Job Description

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $51,202 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $51,202 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $51,202 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $51,202 Date Updated January 20, 2020
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