How much does a Contact Center Quality Assurance Auditor make in Hawaii? The average Contact Center Quality Assurance Auditor salary in Hawaii is $54,081 as of March 26, 2024, but the range typically falls between $48,719 and $61,392. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Quality Assurance Auditor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Quality Assurance Auditor Salary $43,836 HI March 26, 2024
25th Percentile Contact Center Quality Assurance Auditor Salary $48,719 HI March 26, 2024
50th Percentile Contact Center Quality Assurance Auditor Salary $54,081 HI March 26, 2024
75th Percentile Contact Center Quality Assurance Auditor Salary $61,392 HI March 26, 2024
90th Percentile Contact Center Quality Assurance Auditor Salary $68,049 HI March 26, 2024
25% $48,719 10% $43,836 90% $68,049 75% $61,392 $54,081 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Quality Assurance Auditor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Analysis 16.67%
Call Center 16.67%
Others 66.66%

Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Quality Assurance Auditor in Hawaii

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Location Avg. Salary Date Updated
Location Ewa Beach, HI Avg. Salary $53,822 Date Updated March 26, 2024
Location Kaneohe, HI Avg. Salary $53,822 Date Updated March 26, 2024
Location Pearl City, HI Avg. Salary $53,822 Date Updated March 26, 2024
Location Waipahu, HI Avg. Salary $53,771 Date Updated March 26, 2024
Location Aiea, HI Avg. Salary $53,822 Date Updated March 26, 2024
Location Anahola, HI Avg. Salary $53,460 Date Updated March 26, 2024
Location Camp H M Smith, HI Avg. Salary $53,822 Date Updated March 26, 2024
Location Captain Cook, HI Avg. Salary $53,460 Date Updated March 26, 2024
Location Eleele, HI Avg. Salary $53,460 Date Updated March 26, 2024
Location Fort Shafter, HI Avg. Salary $53,822 Date Updated March 26, 2024

Career Path for Contact Center Quality Assurance Auditor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Quality Assurance Auditor, the upper level is Contact Center Quality Analyst, Sr. and then progresses to Contact Center Quality Manager.

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Contact Center Quality Assurance Auditor Salary in Hawaii
Contact Center Quality Assurance Auditor Salary Graph, Regional Distribution and Summary