How much does a Contact Center Quality Assurance Auditor make in Wisconsin? The average Contact Center Quality Assurance Auditor salary in Wisconsin is $51,131 as of March 26, 2024, but the range typically falls between $46,061 and $58,044. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Quality Assurance Auditor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Quality Assurance Auditor Salary $41,445 WI March 26, 2024
25th Percentile Contact Center Quality Assurance Auditor Salary $46,061 WI March 26, 2024
50th Percentile Contact Center Quality Assurance Auditor Salary $51,131 WI March 26, 2024
75th Percentile Contact Center Quality Assurance Auditor Salary $58,044 WI March 26, 2024
90th Percentile Contact Center Quality Assurance Auditor Salary $64,337 WI March 26, 2024
25% $46,061 10% $41,445 90% $64,337 75% $58,044 $51,131 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Quality Assurance Auditor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Analysis 16.67%
Call Center 16.67%
Others 66.66%

Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Quality Assurance Auditor in Wisconsin

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $48,285 Date Updated March 26, 2024
Location Abrams, WI Avg. Salary $49,216 Date Updated March 26, 2024
Location Adams, WI Avg. Salary $50,562 Date Updated March 26, 2024
Location Adell, WI Avg. Salary $51,028 Date Updated March 26, 2024
Location Afton, WI Avg. Salary $50,407 Date Updated March 26, 2024
Location Albany, WI Avg. Salary $50,407 Date Updated March 26, 2024
Location Algoma, WI Avg. Salary $48,958 Date Updated March 26, 2024
Location Allenton, WI Avg. Salary $51,028 Date Updated March 26, 2024
Location Alma, WI Avg. Salary $51,390 Date Updated March 26, 2024
Location Alma Center, WI Avg. Salary $48,285 Date Updated March 26, 2024

Career Path for Contact Center Quality Assurance Auditor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Quality Assurance Auditor, the upper level is Contact Center Quality Analyst, Sr. and then progresses to Contact Center Quality Manager.

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Contact Center Quality Assurance Auditor Salary in Wisconsin
Contact Center Quality Assurance Auditor Salary Graph, Regional Distribution and Summary