How much does a Contact Center Quality Manager make in Florissant, MO? The average Contact Center Quality Manager salary in Florissant, MO is $72,514 as of October 30, 2019, but the range typically falls between $59,378 and $86,918. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2019 Salary.com)
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
BONANZA CREEK ENERGY INC
Fiscal Year Ended in 2018
What does a Contact Center Quality Manager do?
Contact Center Quality Manager in West Palm Beach, FL
Assure that all quality materials are branded and aligned with NYULH FGP strategic goals and core values.
May 09, 2019
Assure that all documentation maintains standards for version control and are centrally located.
May 09, 2019
Assure regular and consistent calibrations, program evaluation, and enhancements.
Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern suburb of St. Louis. Based on 2017 U.S. Census Bureau estimates, the city had a total population of 51,443, making it the 13th-largest city in Missouri.
According to the United States Census Bureau, the city has a total area of 12.87 square miles (33.33 km2), of which 12.56 square miles (32.53 km2) are land and 0.31 square mile (0.80 km2) is covered by water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Manager in Florissant, MO. The base salary for Contact Center Quality Manager ranges from $59,378 to $86,918 with the average base salary of $72,514. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $63,975 to $96,415 with the average total cash compensation of $79,549.