Contact Center Quality Manager Salary in Florissant, Missouri

How much does a Contact Center Quality Manager make in Florissant, MO? The average Contact Center Quality Manager salary in Florissant, MO is $72,514 as of October 30, 2019, but the range typically falls between $59,378 and $86,918. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Salary range for a Contact Center Quality Manager
$59,378 to $86,918
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Job Description

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Quality Manager.

Job Openings for Contact Center Quality Manager in Florissant, MO
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Dean Tinsley , Senior Vice President, Operations
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
Fiscal Year Ended in 2018
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Step 1 of 3

Understand the total compensation opportunity for a Contact Center Quality Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59378
86918
72514

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
63975
96415
79549
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Manager in Florissant, MO. The base salary for Contact Center Quality Manager ranges from $59,378 to $86,918 with the average base salary of $72,514. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $63,975 to $96,415 with the average total cash compensation of $79,549.
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59378
86918

 

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About Florissant, Missouri    Florissant (/ˈflɒrɪsənt/ (listen)) is a city in St. Louis County, Missouri, within Greater St. Louis. It is a middle class second-ring northern subur....More

Florissant, Missouri  area prices were up 0.7% from a year ago    View the Cost of Living in Florissant, Missouri

Contact Center Quality Manager Salary in popular cities: Kansas CitySaint LouisSpringfield

Skills associated with Contact Center Quality Manager: Service Level Agreements (SLA), Training Needs Analysis, Statistical Reporting, Real Time Call Monitoring ...More

Salary estimation for Contact Center Quality Manager at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD