Contact Center Quality Manager Salary in Murrieta, California

How much does a Contact Center Quality Manager make in Murrieta, CA? The average Contact Center Quality Manager salary in Murrieta, CA is $79,963 as of July 30, 2019, but the range typically falls between $65,488 and $95,855. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Murrieta, California    Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta ex....More

Murrieta, California  area prices were up 3.0% from a year ago    View the Cost of Living in Murrieta, California

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Salary estimation for Contact Center Quality Manager at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD

Job Description

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
65488
95855
79963

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
70550
106331
87726
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Manager in Murrieta, CA. The base salary for Contact Center Quality Manager ranges from $65,488 to $95,855 with the average base salary of $79,963. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $70,550 to $106,331 with the average total cash compensation of $87,726.
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65488
95855

 

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Fiscal Year Ended in 2018
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