Contact Center Quality Manager Salary in San Francisco, California

How much does a Contact Center Quality Manager make in San Francisco, CA? The average Contact Center Quality Manager salary in San Francisco, CA is $92,376 as of July 30, 2019, but the range typically falls between $75,654 and $110,735. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About San Francisco, California    San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of ....More

San Francisco, California  area prices were up 4.5% from a year ago    View the Cost of Living in San Francisco, California

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Salary estimation for Contact Center Quality Manager at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD

Job Description

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
75654
110735
92376

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
81502
122837
101344
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Quality Manager in San Francisco, CA. The base salary for Contact Center Quality Manager ranges from $75,654 to $110,735 with the average base salary of $92,376. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $81,502 to $122,837 with the average total cash compensation of $101,344.
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75654
110735

 

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Job Openings for Contact Center Quality Manager in San Francisco, CA
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%