How much does a Contact Center Representative I - Inbound make in Berkeley, CA? The average Contact Center Representative I - Inbound salary in Berkeley, CA is $36,846 as of February 26, 2020, but the range typically falls between $33,536 and $41,624. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

The Top 9 Hottest Jobs during the Pandemic

25% $33,536 10% $30,523 90% $45,974 75% $41,624 $36,846 50%(Median)
Change Search Criteria

Job Description

Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Representative I - Inbound.

Job Openings for Contact Center Representative I - Inbound in Berkeley, CA
Those that have already made the climb...
Timothy R. Estes , Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Representative I - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
33536
41624
36846

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
34380
44491
38219
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Inbound in Berkeley, CA. The base salary for Contact Center Representative I - Inbound ranges from $33,536 to $41,624 with the average base salary of $36,846. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,380 to $44,491 with the average total cash compensation of $38,219.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

33536
41624

 

Step 3 of 3

How much should you be paid?

About Berkeley, California    Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-cen....More

Berkeley, California  area prices were up 4.5% from a year ago    View the Cost of Living in Berkeley, California

Contact Center Representative I - Inbound Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills associated with Contact Center Representative I - Inbound: Service Level Management, Service Desk Management, Service Management, VoIP Software ...More

Recently searched related titles: Medical Call Center Representative

Salary estimation for Contact Center Representative I - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative I - Inbound : Contact Center Representative, Contact Center Specialist, Customer Care Center Representative