How much does a Contact Center Representative I - Inbound make in Berkeley, CA? The average Contact Center Representative I - Inbound salary in Berkeley, CA is $36,846 as of February 26, 2020, but the range typically falls between $33,536 and $41,624. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
DYCOM INDUSTRIES INC
Fiscal Year Ended in 2019
What does a Contact Center Representative I - Inbound do?
Contact Center Representative I - Inbound in Charlotte, NC
Assist customers with finding a lender to evaluate their financing needs.
November 25, 2019
Interact with customers via inbound calls, chat, text, and/or email.
November 25, 2019
Demonstrate integrity, be tactful, utilize positive language.
Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580.
Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Inbound in Berkeley, CA. The base salary for Contact Center Representative I - Inbound ranges from $33,536 to $41,624 with the average base salary of $36,846. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,380 to $44,491 with the average total cash compensation of $38,219.