Contact Center Representative I - Inbound Salary in District of Columbia

How much does a Contact Center Representative I - Inbound make in District of Columbia? The average Contact Center Representative I - Inbound salary in District of Columbia is $34,520 as of January 20, 2020, but the range typically falls between $31,422 and $38,998. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $31,422 10% $28,601 90% $43,075 75% $38,998 $34,520 50%(Median)
Change Search Criteria

Job Description

Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Representative I - Inbound.

Select a city to view specific salary and bonus information for Contact Center Representative I - Inbound

Loading results...
Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $34,346 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $34,346 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $34,346 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $34,346 Date Updated January 20, 2020
Job Openings for Contact Center Representative I - Inbound in District of Columbia
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst