How much does a Contact Center Representative I - Outbound make in Murrieta, CA? The average Contact Center Representative I - Outbound salary in Murrieta, CA is $41,144 as of February 26, 2024, but the range typically falls between $34,983 and $46,770. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Representative I - Outbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative I - Outbound Salary $29,373 Murrieta,CA February 26, 2024
25th Percentile Contact Center Representative I - Outbound Salary $34,983 Murrieta,CA February 26, 2024
50th Percentile Contact Center Representative I - Outbound Salary $41,144 Murrieta,CA February 26, 2024
75th Percentile Contact Center Representative I - Outbound Salary $46,770 Murrieta,CA February 26, 2024
90th Percentile Contact Center Representative I - Outbound Salary $51,892 Murrieta,CA February 26, 2024
25% $34,983 10% $29,373 90% $51,892 75% $46,770 $41,144 50%(Median) Didn’t find job title? Click
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Check out Contact Center Representative I - Outbound jobs in Murrieta, California

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What skills does a Contact Center Representative I - Outbound need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

customer contact: Customer Contact is the process of handling a query of the customer before, during, and after the purchase of any product or service.

3.

Data entry: Transcribing information into an electronic medium such as a computer or other electronic device.

Customer Service 67.88%
customer contact 4.79%
Data entry 3.01%
Others 24.32%

Job Description for Contact Center Representative I - Outbound

Contact Center Representative I - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative I - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative I - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Representative I - Outbound in Murrieta, CA

Career Path for Contact Center Representative I - Outbound

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative I - Outbound, the upper level is Contact Center Representative II - Outbound and then progresses to Outbound Contact Center Supervisor.

Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Contact Center Representative I - Outbound salary varies from city to city. Compared with national average salary of Contact Center Representative I - Outbound, the highest Contact Center Representative I - Outbound salary is in San Francisco, CA, where the Contact Center Representative I - Outbound salary is 25.0% above. The lowest Contact Center Representative I - Outbound salary is in Miami, FL, where the Contact Center Representative I - Outbound salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Contact Center Representative I - Outbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
34983
46770
41144

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39554
52963
44342
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Outbound in Murrieta, CA. The base salary for Contact Center Representative I - Outbound ranges from $34,983 to $46,770 with the average base salary of $41,144. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,554 to $52,963 with the average total cash compensation of $44,342.
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34983
46770

 

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About Murrieta, California    Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta ex....More

Murrieta, California  area prices were up 3.0% from a year ago    View the Cost of Living in Murrieta, California

Contact Center Representative I - Outbound Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills associated with Contact Center Representative I - Outbound: VoIP Software, Service Operations, Product Promotion, Customer Relationship Management (CRM) software ...More

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