How much does a Contact Center Representative I make in Alamo, IN? The average Contact Center Representative I salary in Alamo, IN is $35,692 as of September 01, 2024, but the range typically falls between $31,676 and $42,784. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Contact Center Representative I need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Telemarketing: Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
3.
Back Office: The back office is the administration and support personnel who are not client-facing. Back-office personnel provide essential functions to the business.
Mastering certain skills can make the compensation of a Contact Center Representative I higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Microsoft Office, you can get a 3% salary raise. If you are good at Leadership, your salary will increase by 1%.
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Job Description for Contact Center Representative I
Contact Center Representative I makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative I processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative I identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)...
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Job Openings for Contact Center Representative I
in Alamo, IN
JOB TITLE. Contact Center Agent. LOCATION. Carmel, Indiana. JOB TYPE. Full-time, On-site. Hours are 8am-5pm, Monday through Friday. Position Overview: The ...
This role is 90% remote with 10% travel required onsite in Merrillville. MobilityWorks, serves the disabled community with wheelchair accessible minivans, ...
Teller (Client Service Representative) PART TIME, Knox Banking Center, Knox, IN. Job Category****:** Retail **Requisition Number****:** TELLE001825 Showing...
- 2 Days Ago
Career Path for Contact Center Representative I
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative I, the upper level is Contact Center Representative II and then progresses to Contact Center Supervisor.
Those that have already made the climb...
Serene M. Smith, Chief of Staff and Chief Operating Officer
RE/MAX Holdings, Inc. operates as a franchisor of real estate and mortgage brokerage services in the United States, Canada, and internationally. It operates through Real Estate, Mortgage, and Marketing Funds segments. The company offers real estate brokerage franchising services under the RE/MAX brand; mortgage brokera... More
RE/MAX HOLDINGS INC
Company Description
Fiscal Year Ended in 2023
What does a Contact Center Representative I do?
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Contact Center Representative I Pay Difference by Location
Contact Center Representative I salary varies from city to city.
Compared with national average salary of Contact Center Representative I, the highest Contact Center Representative I salary is in San Francisco, CA, where the Contact Center Representative I salary is 25.0% above.
The lowest Contact Center Representative I salary is in Miami, FL, where the Contact Center Representative I salary is 3.5% lower than national average salary.
Alamo is a town in Ripley Township, Montgomery County, in the U.S. state of Indiana. The population was 66 at the 2010 census.
Alamo is located at 39°59′1″N 87°3′18″W / 39.98361°N 87.05500°W / 39.98361; -87.05500 (39.983709, -87.055078).
According to the 2010 census, Alamo has a total area of 0.07 square miles (0.18 km2), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Contact Center Representative I Salary by Global Country
Contact Center Representative I salary varies from country to country.
There are several factors that mainly impact the Contact Center Representative I salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Contact Center Representative I salary of the other country.
Browse Related Job Categories With Contact Center Representative I
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Contact Center Representative I salary varies from category to category.
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Contact Center Representative I, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
31676
42784
35692
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
32589
45696
37705
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I in Alamo, IN. The base salary for Contact Center Representative I ranges from $31,676 to $42,784 with the average base salary of $35,692. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,589 to $45,696 with the average total cash compensation of $37,705.
About Alamo, Indiana Alamo is a town in Ripley Township, Montgomery County, in the U.S. state of Indiana. The population was 66 at the 2010 census.
Alamo is located at 39°....More