How much does a Contact Center Representative II - Outbound make in Boston, MA? The average Contact Center Representative II - Outbound salary in Boston, MA is $42,089 as of June 28, 2020, but the range typically falls between $32,975 and $48,798. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $32,975 10% $24,677 90% $54,907 75% $48,798 $42,089 50%(Median)
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Job Description for Contact Center Representative II - Outbound

Contact Center Representative II - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative II - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative II - Outbound typically reports to a supervisor or manager. The Contact Center Representative II - Outbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Outbound typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Representative II - Outbound in Boston, MA
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Peter Castle, Chief Operating Officer, Director
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Understand the total compensation opportunity for a Contact Center Representative II - Outbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
32975
48798
42089

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40192
65501
51021
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative II - Outbound in Boston, MA. The base salary for Contact Center Representative II - Outbound ranges from $32,975 to $48,798 with the average base salary of $42,089. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,192 to $65,501 with the average total cash compensation of $51,021.
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32975
48798

 

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How much should you be paid?

About Boston, Massachusetts    Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts  area prices were up 2.5% from a year ago    View the Cost of Living in Boston, Massachusetts

Contact Center Representative II - Outbound Salary in popular cities: WorcesterSpringfieldLowell

Skills associated with Contact Center Representative II - Outbound: Service Operations, Service Management, Customer Relationship Management (CRM) software, VoIP Software ...More

Salary estimation for Contact Center Representative II - Outbound at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO Corp

Jobs with a similar salary range to Contact Center Representative II - Outbound : Collection Representative, Customer Support Representative