How much does a Contact Center Representative III - Inbound make in Berkeley, CA? The average Contact Center Representative III - Inbound salary in Berkeley, CA is $47,607 as of March 26, 2020, but the range typically falls between $43,060 and $54,165. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $43,060 10% $38,920 90% $60,135 75% $54,165 $47,607 50%(Median)
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Job Description

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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Job Openings for Contact Center Representative III - Inbound in Berkeley, CA
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Timothy R. Estes , Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
43060
54165
47607

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
45804
62555
52292
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III - Inbound in Berkeley, CA. The base salary for Contact Center Representative III - Inbound ranges from $43,060 to $54,165 with the average base salary of $47,607. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,804 to $62,555 with the average total cash compensation of $52,292.
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43060
54165

 

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About Berkeley, California    Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-cen....More

Berkeley, California  area prices were up 4.5% from a year ago    View the Cost of Living in Berkeley, California

Contact Center Representative III - Inbound Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills associated with Contact Center Representative III - Inbound: Service Level Management, VoIP Software, Service Desk Management, Service Operations ...More

Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative