How much does a Contact Center Representative III - Inbound make in Gadsden, AL? The average Contact Center Representative III - Inbound salary in Gadsden, AL is $39,841 as of April 26, 2022, but the range typically falls between $36,043 and $45,340. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Contact Center Representative III - Inbound
Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2022 Salary.com)... View full job description
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
DYCOM INDUSTRIES INC
Fiscal Year Ended in 2021
What does a Contact Center Representative III - Inbound do?
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Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northeast of Birmingham and 90 miles (140 km) southwest of Chattanooga, Tennessee. It is the primary city of the Gadsden Metropolitan Statistical Area, which has a population of 103,931. As of the 2010 census, the population of the city was 36,856, with an estimated population of 35,837 in 2016. Gadsden and Rome, Georgia, are the largest cities in the triangular area now defined by the interstate highways between Atlanta, Birmingham, and Chattanooga.
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III - Inbound in Gadsden, AL. The base salary for Contact Center Representative III - Inbound ranges from $36,043 to $45,340 with the average base salary of $39,841. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,327 to $52,343 with the average total cash compensation of $43,752.