Contact Center Representative III - Inbound Salary in Washington, District of Columbia

How much does a Contact Center Representative III - Inbound make in Washington, DC? The average Contact Center Representative III - Inbound salary in Washington, DC is $43,974 as of September 26, 2019, but the range typically falls between $39,776 and $50,029. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

Skills Associated with Contact Center Representative III - Inbound: Customer Relationship Management (CRM) software, Service Management, Service Desk Management, Service Level Management ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative

Job Description

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Representative III - Inbound.

Take just three simple steps below to generate your own personalized salary report.

Salary range for a Contact Center Representative III - Inbound
Customize your search to determine an exact salary target
Next Step
View Similar Jobs To Contact Center Representative III - Inbound
View Contact Center Representative III - Inbound Average Salary for United States
Step 1 of 3

Understand the total compensation opportunity for a Contact Center Representative III - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
39776
50029
43974

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
42307
57780
48299
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III - Inbound in Washington, DC. The base salary for Contact Center Representative III - Inbound ranges from $39,776 to $50,029 with the average base salary of $43,974. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,307 to $57,780 with the average total cash compensation of $48,299.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

39776
50029

 

Step 3 of 3

Recalculate your target pay based on your unique skills and experiences

Search Job Openings

Job Openings for Contact Center Representative III - Inbound in Washington, DC
Those that have already made the climb...
Timothy R. Estes , Executive Vice President and Chief Operating Officer
DYCOM INDUSTRIES INC
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Contact Center Representative III - Inbound Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%