How much does a Contact Center Representative III - Inbound make in Washington, DC? The average Contact Center Representative III - Inbound salary in Washington, DC is $45,482 as of December 28, 2020, but the range typically falls between $41,138 and $51,753. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $41,138 10% $37,183 90% $57,462 75% $51,753 $45,482 50%(Median)
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Check out Contact Center Representative III - Inbound jobs in Washington, District of Columbia

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Evolver - Washington, DC

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Job Description for Contact Center Representative III - Inbound

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Contact Center Representative III - Inbound in Washington, DC
Those that have already made the climb...
Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Contact Center Representative III - Inbound, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
41138
51753
45482

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43756
59770
49956
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III - Inbound in Washington, DC. The base salary for Contact Center Representative III - Inbound ranges from $41,138 to $51,753 with the average base salary of $45,482. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,756 to $59,770 with the average total cash compensation of $49,956.
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41138
51753

 

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About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

Contact Center Representative III - Inbound Salary in popular cities:

Skills associated with Contact Center Representative III - Inbound: Service Management, VoIP Software, Service Operations, Service Level Management ...More

Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative