Contact Center Representative III - Inbound Salary in Washington, DC
How much does a Contact Center Representative III - Inbound make in Washington, DC? The average Contact Center Representative III - Inbound salary in Washington, DC is $45,482 as of December 28, 2020, but the range typically falls between $41,138 and $51,753. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Job Description for Contact Center Representative III - Inbound
Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2021 Salary.com)... View full job description
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Contact Center Representative III - Inbound Pay Difference by Location
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About Washington, District of Columbia
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative III (Incl. Selling) | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
| Job Title Contact Center Representative IV - Inbound | Experience 5 - 7 | EducationAssociates | Salary Compared to This Job |
- Contact Center Representative III - Inbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative III - Inbound Salaries with an Associate's Degree
- Contact Center Representative III - Inbound Salaries with a Bachelor's Degree
- Contact Center Representative III - Inbound Salaries with a Master's Degree or MBA
- Contact Center Representative III - Inbound Salaries with a JD, MD, PhD or Equivalent
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About Washington, District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Washington, District of Columbia area prices were up 1.3% from a year ago View the Cost of Living in Washington, District of Columbia
Contact Center Representative III - Inbound Salary in popular cities:
Skills associated with Contact Center Representative III - Inbound: Service Management, VoIP Software, Service Operations, Service Level Management ...More
Salary estimation for Contact Center Representative III - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLUTIONS INC., DYCOM INDUSTRIES INC, EMCOR GROUP INC
Jobs with a similar salary range to Contact Center Representative III - Inbound : HR Service Center Representative
