How much does a Contact Center Scheduler make in Boston, MA? The average Contact Center Scheduler salary in Boston, MA is $53,429 as of June 28, 2020, but the range typically falls between $46,415 and $62,225. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Contact Center Scheduler assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Being a Contact Center Scheduler typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Scheduler typically requires 1 to 2 years of related experience. (Copyright 2020 Salary.com)... View full job description
KonaRed Corporation produces and sells coffee fruit drinks. Its products include ready-to-drink (RTD) cold brew coffees; and key kegs, whole bean and ground Kona coffee beans, single serve cups, and RTD antioxidant juices. It sells its products through direct store and broadline distributors, direct to retail, online r... More
Fiscal Year Ended in 2017
What does a Contact Center Scheduler do?
Contact Center Scheduler in Ahwatukee, AZ
Meet or exceed minimum performance standards including but not limited to Average Handle Time.
March 09, 2020
Supports Tier 1 technical support and customer service phone support for external customers.
April 16, 2020
Contact Center Scheduler in Albuquerque, NM
Meet/exceed established industry standard service goals and key performance indicators (KPIs).
Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline.
Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduler in Boston, MA. The base salary for Contact Center Scheduler ranges from $46,415 to $62,225 with the average base salary of $53,429. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,061 to $65,470 with the average total cash compensation of $55,048.