How much does a Contact Center Scheduler make in Lincoln, NE? The average Contact Center Scheduler salary in Lincoln, NE is $44,538 as of June 28, 2020, but the range typically falls between $38,691 and $51,871. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Contact Center Scheduler assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Being a Contact Center Scheduler typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Scheduler typically requires 1 to 2 years of related experience. (Copyright 2020 Salary.com)... View full job description
KonaRed Corporation produces and sells coffee fruit drinks. Its products include ready-to-drink (RTD) cold brew coffees; and key kegs, whole bean and ground Kona coffee beans, single serve cups, and RTD antioxidant juices. It sells its products through direct store and broadline distributors, direct to retail, online r... More
Fiscal Year Ended in 2017
What does a Contact Center Scheduler do?
Contact Center Scheduler in Ahwatukee, AZ
Meet or exceed minimum performance standards including but not limited to Average Handle Time.
March 09, 2020
Supports Tier 1 technical support and customer service phone support for external customers.
April 16, 2020
Contact Center Scheduler in Albuquerque, NM
Meet/exceed established industry standard service goals and key performance indicators (KPIs).
Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduler in Lincoln, NE. The base salary for Contact Center Scheduler ranges from $38,691 to $51,871 with the average base salary of $44,538. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,230 to $54,575 with the average total cash compensation of $45,888.