How much does a Contact Center Scheduling Supervisor make in Aurora, CO? The average Contact Center Scheduling Supervisor salary in Aurora, CO is $77,010 as of February 26, 2024, but the range typically falls between $65,975 and $90,090. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Scheduling Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Scheduling Supervisor Salary $55,929 Aurora,CO February 26, 2024
25th Percentile Contact Center Scheduling Supervisor Salary $65,975 Aurora,CO February 26, 2024
50th Percentile Contact Center Scheduling Supervisor Salary $77,010 Aurora,CO February 26, 2024
75th Percentile Contact Center Scheduling Supervisor Salary $90,090 Aurora,CO February 26, 2024
90th Percentile Contact Center Scheduling Supervisor Salary $101,999 Aurora,CO February 26, 2024
25% $65,975 10% $55,929 90% $101,999 75% $90,090 $77,010 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Scheduling Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Accountability 16.67%
Call Center 16.67%
Others 66.66%

Job Description for Contact Center Scheduling Supervisor

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Scheduling Supervisor in Aurora, CO

Career Path for Contact Center Scheduling Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Scheduling Supervisor, the first career path typically progresses to Contact Center Scheduling Manager.

Additionally, the second career path typically starts with a Contact Center Traffic and Scheduling Supervisor position, and then progresses to Contact Center Traffic and Scheduling Manager.

Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Contact Center Scheduling Supervisor salary varies from city to city. Compared with national average salary of Contact Center Scheduling Supervisor, the highest Contact Center Scheduling Supervisor salary is in San Francisco, CA, where the Contact Center Scheduling Supervisor salary is 25.0% above. The lowest Contact Center Scheduling Supervisor salary is in Miami, FL, where the Contact Center Scheduling Supervisor salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Contact Center Scheduling Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
65975
90090
77010

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
69188
96197
82705
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Supervisor in Aurora, CO. The base salary for Contact Center Scheduling Supervisor ranges from $65,975 to $90,090 with the average base salary of $77,010. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,188 to $96,197 with the average total cash compensation of $82,705.
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65975
90090

 

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About Aurora, Colorado    Aurora (/əˈroʊrə/, /əˈrɔːrə/) is a Home Rule Municipality in the U.S. state of Colorado, spanning Arapahoe and Adams counties, with the extreme southe....More

Aurora, Colorado  area prices were up 0.4% from a year ago    View the Cost of Living in Aurora, Colorado

Contact Center Scheduling Supervisor Salary in popular cities: DenverColorado SpringsFort Collins

Skills associated with Contact Center Scheduling Supervisor: Call/Contact Forecasting, Customer Support Policies, Standards and Procedures, Statistical Reporting, Call Center Operations ...More

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