How much does a Contact Center Scheduling Supervisor make in Columbia, MO? The average Contact Center Scheduling Supervisor salary in Columbia, MO is $63,353 as of October 30, 2019, but the range typically falls between $55,105 and $71,006. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary range for a Contact Center Scheduling Supervisor
$55,105 to $71,006
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Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2019 Salary.com)
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Fiscal Year Ended in 2018
What does a Contact Center Scheduling Supervisor do?
Contact Center Scheduling Supervisor in Atlanta, GA
Assists manager with employee performance evaluations and hiring decisions.
May 09, 2019
Monitors the quality and productivity of the team using available tools, including, but not limited to, performing live observations, documentation review.
May 09, 2019
Maintains records of compliance activities and reports compliance activities to the Compliance Office.
Columbia /kəˈlʌmbiə/ is a city in the U.S. state of Missouri. It is the county seat of Boone County and home to the University of Missouri. Founded in 1821, it is the principal city of the five-county Columbia metropolitan area. It is Missouri's fourth most-populous and fastest growing city, with an estimated 121,717 residents in 2017.
As a Midwestern college town, Columbia has a reputation for progressive politics, persuasive journalism, and public art. The tripartite establishment of Stephens College (1833), the University of Missouri (1839), and Columbia College (1851), which surround the c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Supervisor in Columbia, MO. The base salary for Contact Center Scheduling Supervisor ranges from $55,105 to $71,006 with the average base salary of $63,353. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $57,561 to $77,903 with the average total cash compensation of $67,223.