What is the highest and lowest pay for Contact Center Supervisor?

As of December 01, 2024, the average annual pay of Contact Center Supervisor in Lakewood, WA is $71,667. While Salary.com is seeing that the highest pay for Contact Center Supervisor in Lakewood, WA can go up to $92,338 and the lowest down to $55,060, but most earn between $62,974 and $82,487. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Supervisor in the United States.

Contact Center Supervisor Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $76,732 $6,394 $1,476 $37
Average $66,667 $5,556 $1,282 $32
25th Percentile $58,581 $4,882 $1,127 $28

Average Salary

25% $62,974 10% $55,060 90% $92,338 75% $82,487 $71,667 50%(Median) Didn’t find job title? Click
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Salary.com provides you with accurate and diversified Contact Center Supervisor salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Contact Center Supervisor hourly pay, weekly pay, monthly pay and so on.

Last Updated on December 01, 2024
Last Updated on December 01, 2024
Levels Salary
Entry Level Contact Center Supervisor $66,395
Intermediate Level Contact Center Supervisor $66,782
Senior Level Contact Center Supervisor $71,298
Specialist Level Contact Center Supervisor $77,404
Expert Level Contact Center Supervisor $77,886
$66,395 0 yr
$66,782 < 2 yrs
$71,298 2-4 yrs
$77,404 5-8 yrs
$77,886 > 8 yrs
Last Updated on December 01, 2024
Entry Level 0%
Mid Level 0%
Senior Level 7%
Top Level 16%
Experienced 17%
View as graph
Last Updated on December 01, 2024

Job Openings of Contact Center Supervisor

Salary.com job board provides millions of Contact Center Supervisor information for you to search for. Click on search button below to see Contact Center Supervisor job openings or enter a new job title here.

Cost of Living In Lakewood, WA

Cost of Living in Lakewood , WA is
12.5% Higher
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Contact Center Supervisor

What skills does a Contact Center Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Quality Assurance: Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.

3.

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

Customer Service 13.23%
Quality Assurance 0.97%
Inside Sales 0.56%
Others 85.24%
View as Table
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Contact Center Supervisor higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Consulting Services, you can get a 37% salary raise. If you are good at Business Acumen, your salary will increase by 14%. If you are expert in Presentation, your salary will rise by 7%.
Skill Salary Demand
Consulting Services
$98,184
37%
Business Acumen
$81,701
14%
Presentation
$76,684
7%
Team Management
$75,967
6%
Building Relationships
$75,251
5%
Analysis
$75,251
5%
Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for a Contact Center Supervisor is $71,667 per year in Lakewood, WA, updated at December 01, 2024.
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