Contact Center Traffic and Scheduling Analyst Salary in Indiana

How much does a Contact Center Traffic and Scheduling Analyst make in Indiana? The average Contact Center Traffic and Scheduling Analyst salary in Indiana is $48,777 as of June 27, 2019, but the range typically falls between $42,539 and $55,537. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Indiana

About Indiana    Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area a....More

Salary estimation for Contact Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Contact Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Traffic and Scheduling Analyst

Loading results...
Location Avg. Salary Date Updated
Location Vincennes, IN Avg. Salary $45,253 Date Updated June 27, 2019
Location Advance, IN Avg. Salary $48,042 Date Updated June 27, 2019
Location Akron, IN Avg. Salary $46,418 Date Updated June 27, 2019
Location Alamo, IN Avg. Salary $45,537 Date Updated June 27, 2019
Location Albany, IN Avg. Salary $45,931 Date Updated June 27, 2019
Location Albion, IN Avg. Salary $46,423 Date Updated June 27, 2019
Location Alexandria, IN Avg. Salary $46,231 Date Updated June 27, 2019
Location Ambia, IN Avg. Salary $46,600 Date Updated June 27, 2019
Location Amboy, IN Avg. Salary $45,931 Date Updated June 27, 2019
Location Amo, IN Avg. Salary $47,266 Date Updated June 27, 2019
Job Openings for Contact Center Traffic and Scheduling Analyst in Indiana
Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst