How much does a Contact Center Traffic and Scheduling Analyst make in Louisiana? The average Contact Center Traffic and Scheduling Analyst salary in Louisiana is $48,636 as of March 26, 2020, but the range typically falls between $42,418 and $55,379. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $42,418 10% $36,756 90% $61,518 75% $55,379 $48,636 50%(Median)
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Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2020 Salary.com)

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Job Openings for Contact Center Traffic and Scheduling Analyst in Louisiana

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Location Avg. Salary Date Updated
Location Abbeville, LA Avg. Salary $46,374 Date Updated March 26, 2020
Location Abita Springs, LA Avg. Salary $49,994 Date Updated March 26, 2020
Location Acme, LA Avg. Salary $44,575 Date Updated March 26, 2020
Location Addis, LA Avg. Salary $47,205 Date Updated March 26, 2020
Location Aimwell, LA Avg. Salary $44,575 Date Updated March 26, 2020
Location Akers, LA Avg. Salary $49,430 Date Updated March 26, 2020
Location Albany, LA Avg. Salary $46,799 Date Updated March 26, 2020
Location Alexandria, LA Avg. Salary $44,981 Date Updated March 26, 2020
Location Ama, LA Avg. Salary $50,291 Date Updated March 26, 2020
Location Amelia, LA Avg. Salary $46,799 Date Updated March 26, 2020
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