Contact Center Traffic and Scheduling Analyst Salary in Murrieta, California

How much does a Contact Center Traffic and Scheduling Analyst make in Murrieta, CA? The average Contact Center Traffic and Scheduling Analyst salary in Murrieta, CA is $54,551 as of July 30, 2019, but the range typically falls between $47,576 and $62,110. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Murrieta, California    Murrieta is a city in southwestern Riverside County, California, United States. The population of Murrieta was 103,466 at the 2010 census. Murrieta ex....More

Murrieta, California  area prices were up 3.0% from a year ago    View the Cost of Living in Murrieta, California

Recently added jobs: Residential Mortgage Officer II, Officer, Experienced - Mortgage Loans, Electrical Design Engineer V

Salary estimation for Contact Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Contact Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Traffic and Scheduling Analyst.

Take just three simple steps below to generate your own personalized salary report.

Step of 3

Understand the total compensation opportunity for a Contact Center Traffic and Scheduling Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
47576
62110
54551

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
49007
66286
56766
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Traffic and Scheduling Analyst in Murrieta, CA. The base salary for Contact Center Traffic and Scheduling Analyst ranges from $47,576 to $62,110 with the average base salary of $54,551. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $49,007 to $66,286 with the average total cash compensation of $56,766.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

47576
62110

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Job Openings for Contact Center Traffic and Scheduling Analyst in Murrieta, CA
Those that have already made the climb...
Patricia B. Prichep , Senior Vice President of Operations and Secretary
"CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation ... More
Fiscal Year Ended in 2017
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%