Contact Center Traffic and Scheduling Analyst Salary in New Hampshire

How much does a Contact Center Traffic and Scheduling Analyst make in New Hampshire? The average Contact Center Traffic and Scheduling Analyst salary in New Hampshire is $51,056 as of October 30, 2019, but the range typically falls between $44,532 and $58,133. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Salary range for a Contact Center Traffic and Scheduling Analyst
$44,532 to $58,133
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Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Bedford, NH Avg. Salary $53,118 Date Updated October 30, 2019
Location Derry, NH Avg. Salary $53,763 Date Updated October 30, 2019
Location Merrimack, NH Avg. Salary $54,526 Date Updated October 30, 2019
Location Salem, NH Avg. Salary $53,319 Date Updated October 30, 2019
Location Acworth, NH Avg. Salary $51,985 Date Updated October 30, 2019
Location Alstead, NH Avg. Salary $51,998 Date Updated October 30, 2019
Location Alton, NH Avg. Salary $51,825 Date Updated October 30, 2019
Location Alton Bay, NH Avg. Salary $51,807 Date Updated October 30, 2019
Location Amherst, NH Avg. Salary $54,526 Date Updated October 30, 2019
Location Andover, NH Avg. Salary $51,676 Date Updated October 30, 2019
Job Openings for Contact Center Traffic and Scheduling Analyst in New Hampshire
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