Contact Center Traffic and Scheduling Analyst Salary in Tennessee

How much does a Contact Center Traffic and Scheduling Analyst make in Tennessee? The average Contact Center Traffic and Scheduling Analyst salary in Tennessee is $45,357 as of June 27, 2019, but the range typically falls between $39,556 and $51,643. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Tennessee

About Tennessee    Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; ....More

Salary estimation for Contact Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Contact Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Adams, TN Avg. Salary $44,738 Date Updated June 27, 2019
Location Adamsville, TN Avg. Salary $42,654 Date Updated June 27, 2019
Location Afton, TN Avg. Salary $43,706 Date Updated June 27, 2019
Location Alamo, TN Avg. Salary $46,880 Date Updated June 27, 2019
Location Alcoa, TN Avg. Salary $45,610 Date Updated June 27, 2019
Location Alexandria, TN Avg. Salary $45,916 Date Updated June 27, 2019
Location Allardt, TN Avg. Salary $45,307 Date Updated June 27, 2019
Location Allons, TN Avg. Salary $45,612 Date Updated June 27, 2019
Location Allred, TN Avg. Salary $45,307 Date Updated June 27, 2019
Location Alpine, TN Avg. Salary $45,307 Date Updated June 27, 2019
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