Contact Center Traffic and Scheduling Analyst Salary in Virginia

How much does a Contact Center Traffic and Scheduling Analyst make in Virginia? The average Contact Center Traffic and Scheduling Analyst salary in Virginia is $49,141 as of June 27, 2019, but the range typically falls between $42,857 and $55,952. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Virginia

About Virginia    Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United State....More

Salary estimation for Contact Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Contact Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

Contact Center Traffic and Scheduling Analyst analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Contact Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Annandale, VA Avg. Salary $55,532 Date Updated June 27, 2019
Location Virginia State University, VA Avg. Salary $49,626 Date Updated June 27, 2019
Location Abingdon, VA Avg. Salary $43,265 Date Updated June 27, 2019
Location Accomac, VA Avg. Salary $46,962 Date Updated June 27, 2019
Location Achilles, VA Avg. Salary $46,670 Date Updated June 27, 2019
Location Afton, VA Avg. Salary $45,479 Date Updated June 27, 2019
Location Alberta, VA Avg. Salary $49,326 Date Updated June 27, 2019
Location Aldie, VA Avg. Salary $55,282 Date Updated June 27, 2019
Location Alexandria, VA Avg. Salary $55,532 Date Updated June 27, 2019
Location Altavista, VA Avg. Salary $45,612 Date Updated June 27, 2019
Job Openings for Contact Center Traffic and Scheduling Analyst in Virginia
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