Contact Center Traffic and Scheduling Analyst, Sr. Salary in Louisiana

How much does a Contact Center Traffic and Scheduling Analyst, Sr. make in Louisiana? The average Contact Center Traffic and Scheduling Analyst, Sr. salary in Louisiana is $56,912 as of June 27, 2019, but the range typically falls between $50,724 and $66,182. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Louisiana

About Louisiana    Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state ma....More

Salary estimation for Contact Center Traffic and Scheduling Analyst, Sr. at companies like : ARAMARK, HILTON WORLDWIDE HOLDINGS INC., PAPA MURPHY'S HOLDINGS INC

Job Description

Contact Center Traffic and Scheduling Analyst, Sr. analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Being a Contact Center Traffic and Scheduling Analyst, Sr. utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. Coordinates with other teams when overflow occur and inbound traffic must be redirected. Additionally, Contact Center Traffic and Scheduling Analyst, Sr. may assist lower level traffic and scheduling staff. May provide recommendations for improving contact center operations. Requires a bachelor's degree. Typically reports to a manager. The Contact Center Traffic and Scheduling Analyst, Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Traffic and Scheduling Analyst, Sr. typically requires 2 to 4 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Contact Center Traffic and Scheduling Analyst, Sr.

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Location Avg. Salary Date Updated
Location Abbeville, LA Avg. Salary $54,387 Date Updated June 27, 2019
Location Abita Springs, LA Avg. Salary $59,018 Date Updated June 27, 2019
Location Acme, LA Avg. Salary $52,621 Date Updated June 27, 2019
Location Addis, LA Avg. Salary $55,132 Date Updated June 27, 2019
Location Aimwell, LA Avg. Salary $52,621 Date Updated June 27, 2019
Location Akers, LA Avg. Salary $58,247 Date Updated June 27, 2019
Location Albany, LA Avg. Salary $54,653 Date Updated June 27, 2019
Location Alexandria, LA Avg. Salary $53,100 Date Updated June 27, 2019
Location Ama, LA Avg. Salary $59,369 Date Updated June 27, 2019
Location Amelia, LA Avg. Salary $54,653 Date Updated June 27, 2019
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