The salary of a Credit and Collections Representative II in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of March 01, 2025, the average annual salary for a Credit and Collections Representative II in the United States is $51,862. Salary.com reports that pay typically ranges from $46,411 to $58,383, with most professionals earning between $41,448 and $64,319.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $58,383 | $4,865 | $1,123 | $28 |
| Average | $51,862 | $4,322 | $997 | $25 |
| 25th Percentile | $46,411 | $3,868 | $893 | $22 |
An entry-level Credit and Collections Representative II with less than 1 year of experience earns about $48,149. With 1-2 years of experience, the average salary increases to $50,075. For 2-4 years of experience, the pay typically rises to $54,006. Senior-level professionals with 5-8 years of experience earn around $56,482, and those with over 8 years of experience can expect an average of $56,779.
| Levels | Salary |
|---|---|
| Entry Level Credit and Collections Representative II | $48,149 |
| Intermediate Level Credit and Collections Representative II | $50,075 |
| Senior Level Credit and Collections Representative II | $54,006 |
| Specialist Level Credit and Collections Representative II | $56,482 |
| Expert Level Credit and Collections Representative II | $56,779 |
| Entry Level | 7% |
| Mid Level | 3% |
| Senior Level | 4% |
| Top Level | 9% |
| Experienced | 9% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
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Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Credit and Collections Representative II compensation over the past six years. For example, the median salary increased from $43,013 in 2023 to approximately $42,980 in 2024. (For a detailed analysis of Credit and Collections Representative II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Credit and Collections Representative II information for you to search for. Click on search button below to see Credit and Collections Representative II job openings or enter a new job title here.
Here are companies hiring for Credit and Collections Representative II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $51,862 | 66.7% | ||
| Bonus | $925 | 1.2% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,038 | 5.2% | ||
| 401K/403B | $2,217 | 2.8% | ||
| Disability | $1,056 | 1.4% | ||
| Healthcare | $8,352 | 10.7% | ||
| Pension | $2,851 | 3.7% | ||
| Time Off | $6,497 | 8.4% | ||
| Total Compensation | $77,798 | 100% | ||
The average annual salary of Credit and Collections Representative II is $51,862. In case you are finding an easy salary calculator, the average hourly pay of Credit and Collections Representative II is $25; the average weekly pay of Credit and Collections Representative II is $997; the average monthly pay of Credit and Collections Representative II is $4,322.
A Credit and Collections Representative II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Credit and Collections Representative II earns the most in San Jose, CA, where the annual salary of a Credit and Collections Representative II is $65,087.
The highest pay for Credit and Collections Representative II is $64,319.
The lowest pay for Credit and Collections Representative II is $41,448.
Credit and Collections Representative II collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Representative II contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Representative II typically reports to a manager. The Credit and Collections Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit and Collections Representative II typically requires 1-3 years of related experience.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Data Entry: Transcribing information into an electronic medium such as a computer or other electronic device.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
