How much does a Customer Information Center Manager make in the United States? The average Customer Information Center Manager salary in the United States is $123,805 as of May 25, 2023, but the range typically falls between $106,957 and $148,477. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
United Service Organizations (USO) - Arlington, VA
Virginia Tech - Blacksburg, VA
Access Associate Senior - Patient Friendly Access
UVA Medical Center - Charlottesville, VA
Benefits Call Center Representative
CONDUENT - Chesapeake, VA
Customer Information Center Manager is responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. Being a Customer Information Center Manager may interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty. Additionally, Customer Information Center Manager typically reports to a head of a unit/department. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 Salary.com)... View full job description
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Skills associated with Customer Information Center Manager: Service Request Management Process, Call Center Operations, Shared Services, Customer Support Policies, Standards and Procedures ...More
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