How much does a Customer Information Center Manager make in the United States? The average Customer Information Center Manager salary in the United States is $123,805 as of May 25, 2023, but the range typically falls between $106,957 and $148,477. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $106,957 10% $91,619 90% $170,940 75% $148,477 $123,805 50%(Median) Didn’t find job title? Click
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Check out Customer Information Center Manager jobs in Virginia

Manager, Customer Marketing

United Service Organizations (USO) - Arlington, VA

IT Manager

Virginia Tech - Blacksburg, VA

Access Associate Senior - Patient Friendly Access

UVA Medical Center - Charlottesville, VA

Job Description for Customer Information Center Manager

Customer Information Center Manager is responsible for managing the customer information center staff, activity, and goals. Ensures that staff has all necessary information needed to provide technical support to end-users of the organization's products. Being a Customer Information Center Manager may interact with teams responsible for installation/implementation to ensure client expectations are met. Requires a bachelor's degree in area of specialty. Additionally, Customer Information Center Manager typically reports to a head of a unit/department. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 Salary.com)... View full job description

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Job Openings for Customer Information Center Manager
Those that have already made the climb...
Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Customer Information Center Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
106957
148477
123805

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
110013
156598
131078
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Information Center Manager in the United States. The base salary for Customer Information Center Manager ranges from $106,957 to $148,477 with the average base salary of $123,805. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $110,013 to $156,598 with the average total cash compensation of $131,078.
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106957
148477

 

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Skills associated with Customer Information Center Manager: Service Request Management Process, Call Center Operations, Shared Services, Customer Support Policies, Standards and Procedures ...More

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