Customer Information Center Supervisor Salary in Moreno Valley, California

How much does a Customer Information Center Supervisor make in Moreno Valley, CA? The average Customer Information Center Supervisor salary in Moreno Valley, CA is $78,460 as of September 26, 2019, but the range typically falls between $70,340 and $82,811. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Moreno Valley, California    According to the United States Census Bureau, the city has a total area of 51.5 square miles (133 km2), of which, 51.3 square miles (133 km2) of it is....More

Moreno Valley, California  area prices were up 3.0% from a year ago    View the Cost of Living in Moreno Valley, California

Customer Information Center Supervisor Salary in popular cities: Los AngelesSan DiegoSan Jose

Skills Associated with Customer Information Center Supervisor: Service Level Agreements (SLA), Performance Metrics, Real time Contact Traffic Control, Customer Service Metrics ...More

Salary estimation for Customer Information Center Supervisor at companies like : HCI GROUP INC, PRIMERICA INC, VERISK ANALYTICS INC

Jobs with a similar salary range to Customer Information Center Supervisor : Product Support

Job Description

Customer Information Center Supervisor is responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the productivity of customer service representatives. Being a Customer Information Center Supervisor reviews ACD data to ensure productivity and identify possible problems. May act as a technical resource for more complex questions. Additionally, Customer Information Center Supervisor requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Customer Information Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Customer Information Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Customer Information Center Supervisor.

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Step 1 of 3

Understand the total compensation opportunity for a Customer Information Center Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
70340
82811
78460

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
73271
90041
80449
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Information Center Supervisor in Moreno Valley, CA. The base salary for Customer Information Center Supervisor ranges from $70,340 to $82,811 with the average base salary of $78,460. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $73,271 to $90,041 with the average total cash compensation of $80,449.
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70340
82811

 

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Job Openings for Customer Information Center Supervisor in Moreno Valley, CA

Career Path for Customer Information Center Supervisor

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Mark V. Anquillare , Executive Vice President and Chief Operating Officer
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2018
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