How much does a Customer Insights Analyst II make in Rockford, IL? The average Customer Insights Analyst II salary in Rockford, IL is $82,756 as of February 26, 2024, but the range typically falls between $72,926 and $94,943. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Insights Analyst II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Insights Analyst II Salary $63,976 Rockford,IL February 26, 2024
25th Percentile Customer Insights Analyst II Salary $72,926 Rockford,IL February 26, 2024
50th Percentile Customer Insights Analyst II Salary $82,756 Rockford,IL February 26, 2024
75th Percentile Customer Insights Analyst II Salary $94,943 Rockford,IL February 26, 2024
90th Percentile Customer Insights Analyst II Salary $106,039 Rockford,IL February 26, 2024
25% $72,926 10% $63,976 90% $106,039 75% $94,943 $82,756 50%(Median) Didn’t find job title? Click
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What skills does a Customer Insights Analyst II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.

3.

Wholesale: Buying and selling products in large quantities at a lower price to increase profitability through a high sales volume.

Customer Service 20.07%
Installation 1.33%
Wholesale 0.75%
Others 77.85%

Job Description for Customer Insights Analyst II

Customer Insights Analyst II analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst II uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst II requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Insights Analyst II in Rockford, IL

Career Path for Customer Insights Analyst II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Insights Analyst II, the upper level is Customer Insights Analyst III and then progresses to Customer Insights Analyst IV.

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Customer Insights Analyst II salary varies from city to city. Compared with national average salary of Customer Insights Analyst II, the highest Customer Insights Analyst II salary is in San Francisco, CA, where the Customer Insights Analyst II salary is 25.0% above. The lowest Customer Insights Analyst II salary is in Miami, FL, where the Customer Insights Analyst II salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Insights Analyst II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
72926
94943
82756

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74758
101856
86366
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Insights Analyst II in Rockford, IL. The base salary for Customer Insights Analyst II ranges from $72,926 to $94,943 with the average base salary of $82,756. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,758 to $101,856 with the average total cash compensation of $86,366.
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Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

72926
94943

 

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About Rockford, Illinois    Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More

Rockford, Illinois  area prices were up 1.3% from a year ago    View the Cost of Living in Rockford, Illinois

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