How much does a Customer Retention Manager make in Brockton, MA? The average Customer Retention Manager salary in Brockton, MA is $92,378 as of June 28, 2020, but the range typically falls between $82,699 and $103,153. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Top 15 Jobs Most Likely to Be Fired during COVID-19

25% $82,699 10% $73,886 90% $112,964 75% $103,153 $92,378 50%(Median)
Change Search Criteria

Job Description for Customer Retention Manager

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Customer Retention Manager.

Job Openings for Customer Retention Manager in Brockton, MA
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
82699
103153
92378

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
87232
126112
99887
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Manager in Brockton, MA. The base salary for Customer Retention Manager ranges from $82,699 to $103,153 with the average base salary of $92,378. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $87,232 to $126,112 with the average total cash compensation of $99,887.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

82699
103153

 

Step 3 of 3

How much should you be paid?

About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Retention Manager Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Retention Manager: Issue Resolution, Customer Relations, Customer Service Monitoring Software, Escalation Management ...More

Salary estimation for Customer Retention Manager at companies like : AXIM BIOTECHNOLOGIES, INC., CEL SCI CORP, MANNATECH INC

Jobs with a similar salary range to Customer Retention Manager : Manager, Procurement