How much does a Customer Retention Manager make in Naval Anacost Annex, DC? The average Customer Retention Manager salary in Naval Anacost Annex, DC is $100,791 as of February 26, 2024, but the range typically falls between $89,980 and $116,176. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Manager Salary $80,136 Naval Anacost Annex,DC February 26, 2024
25th Percentile Customer Retention Manager Salary $89,980 Naval Anacost Annex,DC February 26, 2024
50th Percentile Customer Retention Manager Salary $100,791 Naval Anacost Annex,DC February 26, 2024
75th Percentile Customer Retention Manager Salary $116,176 Naval Anacost Annex,DC February 26, 2024
90th Percentile Customer Retention Manager Salary $130,184 Naval Anacost Annex,DC February 26, 2024
25% $89,980 10% $80,136 90% $130,184 75% $116,176 $100,791 50%(Median) Didn’t find job title? Click
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What skills does a Customer Retention Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Account Management: An Account Manager has the role of managing sales and relationships with particular customers. An Account Manager maintains existing relationships with clients so that the business they work for is continously successful.

3.

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

Products and Services 6.73%
Account Management 1.42%
Inside Sales 3.34%
Others 88.51%

Job Description for Customer Retention Manager

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Retention Manager in Naval Anacost Annex, DC
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Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Customer Retention Manager salary varies from city to city. Compared with national average salary of Customer Retention Manager, the highest Customer Retention Manager salary is in San Francisco, CA, where the Customer Retention Manager salary is 25.0% above. The lowest Customer Retention Manager salary is in Miami, FL, where the Customer Retention Manager salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
89980
116176
100791

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
96998
131747
113921
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Manager in Naval Anacost Annex, DC. The base salary for Customer Retention Manager ranges from $89,980 to $116,176 with the average base salary of $100,791. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $96,998 to $131,747 with the average total cash compensation of $113,921.
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For a real-time salary target, tell us more about your role in the four categories below.

89980
116176

 

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About Naval Anacost Annex, District of Columbia    Naval Support Facility (NSF) Anacostia was a United States Naval Base in Washington, D.C., close to where the Anacostia River joins the Potomac River.....More

Naval Anacost Annex, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Naval Anacost Annex, District of Columbia

Customer Retention Manager Salary in popular cities: Washington

Skills associated with Customer Retention Manager: Client Administration, Customer Relationship Management (CRM), Customer Engagement, Customer Retention ...More

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