How much does a Customer Retention Representative I make in Brockton, MA? The average Customer Retention Representative I salary in Brockton, MA is $32,503 as of June 28, 2020, but the range typically falls between $29,135 and $35,784. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $29,135 10% $26,069 90% $38,771 75% $35,784 $32,503 50%(Median)
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Job Description for Customer Retention Representative I

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Retention Representative I in Brockton, MA
Those that have already made the climb...
Robert Barton, Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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Average Base Salary

Core compensation

 
 
 
29135
35784
32503

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
29959
39452
34788
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative I in Brockton, MA. The base salary for Customer Retention Representative I ranges from $29,135 to $35,784 with the average base salary of $32,503. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $29,959 to $39,452 with the average total cash compensation of $34,788.
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29135
35784

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Retention Representative I Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Retention Representative I: Customer Care and Billing, Customer Support, Escalation Management, Customer Engagement ...More

Salary estimation for Customer Retention Representative I at companies like : CAFEPRESS INC, LIQUIDITY SERVICES INC, OVERSTOCK.COM, INC

Jobs with a similar salary range to Customer Retention Representative I : Customer Retention Specialist, Lead Merchandiser