How much does a Customer Retention Representative II make in Brockton, MA? The average Customer Retention Representative II salary in Brockton, MA is $38,932 as of June 28, 2020, but the range typically falls between $35,554 and $43,134. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $35,554 10% $32,477 90% $46,959 75% $43,134 $38,932 50%(Median)
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Job Description for Customer Retention Representative II

Customer Retention Representative II processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative II offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative II typically reports to a supervisor or manager. To be a Customer Retention Representative II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Retention Representative II in Brockton, MA
Those that have already made the climb...
Eric J. Haas, Former Senior Vice President, Production and Development
Kosmos Energy Ltd., a deepwater independent oil and gas exploration and production company, focuses along the Atlantic Margins. Its primary assets include production offshore Ghana, Equatorial Guinea, and U.S. Gulf of Mexico, as well as a gas development offshore Mauritania and Senegal. The company also maintains an ex... More
Fiscal Year Ended in 2019
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Average Base Salary

Core compensation

 
 
 
35554
43134
38932

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37571
48919
41942
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative II in Brockton, MA. The base salary for Customer Retention Representative II ranges from $35,554 to $43,134 with the average base salary of $38,932. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,571 to $48,919 with the average total cash compensation of $41,942.
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35554
43134

 

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About Brockton, Massachusetts    According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More

Brockton, Massachusetts  area prices were up 1.6% from a year ago    View the Cost of Living in Brockton, Massachusetts

Customer Retention Representative II Salary in popular cities: BostonWorcesterSpringfield

Skills associated with Customer Retention Representative II: Customer Relationship Management (CRM), Customer Complaint Resolution, Customer Support, Customer Interaction ...More

Salary estimation for Customer Retention Representative II at companies like : Bonanza Creek Energy, Inc., KINDER MORGAN, INC., Kosmos Energy Ltd.

Jobs with a similar salary range to Customer Retention Representative II : Lead Generation Representative