How much does a Customer Retention Representative II make in Miami, FL? The average Customer Retention Representative II salary in Miami, FL is $38,907 as of September 26, 2022, but the range typically falls between $35,070 and $43,776. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Retention Representative II
Customer Retention Representative II processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative II offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative II typically reports to a supervisor or manager. To be a Customer Retention Representative II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2022 Salary.com)... View full job description
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
CIVITAS RESOURCES INC
Fiscal Year Ended in 2021
What does a Customer Retention Representative II do?
Customer Retention Representative II in Newport News, VA
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
December 20, 2019
Customer Retention Representative II in Appleton, WI
Exercise creative negotiation and sales technique to motivate customers to continue using Cox services.
Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most populous county in Florida. The city covers an area of about 56.6 square miles (147 km2), between the Everglades to the west and Biscayne Bay on the east; with a 2017 estimated population of 463,347, Miami is the sixth most densely populated major city in the United States. The Miami metropolitan area is home to 6.1 million people and the seventh-largest metropolitan area in the nation. Miami's metro area is the second-most populous metropolis i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative II in Miami, FL. The base salary for Customer Retention Representative II ranges from $35,070 to $43,776 with the average base salary of $38,907. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,733 to $50,162 with the average total cash compensation of $42,883.